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2 Day Software Reliability Toolkit Training Course

This course is intended to provide you with everything you need for practical application of software reliability on real world projects.   This 2 day course focuses entirely on methods to predict software reliability before the code is written.  An optional 3rd day of class presents the methods for estimating reliability during testing and operation. 

Target audience

  • Reliability engineers
  • Systems engineers
  • Software managers
  • Engineering managers
  • Lead software engineers
  • Software quality engineers

This course is  a perfect fit for the reliability engineer who needs to learn how to predict the reliability of software in a system. It's also a perfect fit for software or engineering managers who need to use software reliability predictions to manage the project.

What this course has that other courses do not have

  • The software reliability prediction assessment presented in this course is NOT AVAILABLE in any other software reliability course. 
  • The method for using the software reliability assessment to make improvements and do benchmarking is NOT AVAILABLE in any other software reliability course.
  • This course is presented by a leading industry practitioner for practitioners while other courses are more suitable for academia.
  • Each course attendee receives a single user license to a software reliability toolkit

What you will be able to do after taking this course

  • Predict defects, failure rate, MTTF, MTTCF, availability, reliability and defect density of the software BEFORE the code is written.  These predictions will be for future points in time during testing and operation. 
  • These predictions are then used to determine the staffing needed for testing and field support. 
  • Software managers can also determine how to ensure that the software releases are spaced to minimize unscheduled maintenance that causes the next project to be late.
  • If you are acquiring software products you will also know how to assess the reliability of vendor supplied software.

Agenda

Estimated time including breaks

Day 1

 

Getting started - greeting, introductions

15 minutes

Hard facts -

  • Definitions and acronyms
  • Factors that have been quantitatively correlated to defects. 
    • Top 10 list of things most related to reliable software
    • Top list of things most related to unreliable software
    • Top list of things most related to a failed project (from reliability standpoint)
  • The cost of doing a preliminary and detailed software reliability assessment
  • Common myths
    • Top list of things that everyone thinks is related to reliable software - but really is not
  • A mapping of hardware reliability to software reliability

 

The remainder of the morning

LUNCH

1 hour

How to predict operational software defects before the code is written

 

This flow diagram is the basic process for doing a software reliability prediction.  We will complete each step of this process in this class. 

Overview of process - 15 minutes

 Step 0 - Plan the prediction. 

  • Identify which software components are relevant for the prediction. 

  • Identify how much time/money you have to do the predictions. 

  • Identify the reliability metrics that are most relevant to this project.

30 minutes

 Step 1 - Predict Effective Size.  There are various industry methods for predicting size.  You will see what those methods are and how to normalize the size predictions for the reliability metrics.

30 minutes

 Step 2 - Predict testing or fielded defect density

 

  • An overview and comparison of each of the predictive models
15 minutes
  • Two simple models that have 1 input parameter (SEI CMMi model, Application type model). 
30 minutes
  • A simple model that has 15 relatively easy to collect inputs (The Shortcut model). 
  • Data that needs to be collected and how to collect the data. 
  • A real example from a real company using this model.

45 minutes

The students will be given a tutorial on using their toolkits

30 minutes

Day 2

 

 Step 2 - Predict testing or fielded defect density - continued

 

  • A detailed model with several input parameters (The Full-scale survey based model). 
    • Data that needs to be collected and how to collect that data
    • How to use the model to do a sensitivity analysis
    • How to use the model to do benchmarking
    • A real example from a real company that reduced defects without seriously impacting cost/schedule

90 minutes including breaks

  • How to predict the defect density of Commercial Off the Shelf Software (COTS)

15 minutes

Step 3. Predict the total volume number of testing or fielded defects as well as the upper and lower confidence bounds 15 minutes
Step 4. Predict the testing and fielded defect profile  n step 3 we predicted the total volume of predicted defects.  In this step, we learn how to predict when those defects will be observed.  The defect profile is needed for computing the reliability growth.
  • Use that profile to determine the best staffing during testing and maintenance. 
  • Use that profile to determine the best spacing of releases to minimize unscheduled maintenance that often causes subsequent releases to be late.
45 minutes
Step 5. How to predict failure rate/MTTF/MTTCF/MTBI once you have predicted defects. 
  • Predict a point in time estimate
  • Predict reliability growth
  • See a real example from industry

 

30 minutes
LUNCH

1 hour

Step 6. How to predict availability once you have predicted failure rate/MTTF. The hard part is predicting the MTTF.  Once you have this, you only need to predict one additional metric to predict availability.
  • Predict MTSWR
15 minutes
Step 7. How to predict reliability once you have predicted failure rate/MTTFReliability is often used generically to mean a set of metrics or practices.  It can also be used as an adjective.  However, reliability as a metric, is the probability of success over a specified period of time. 15 minutes
Prediction model accuracy

15 minutes

Sanity checking the predictions
  • Common errors of omission/commission
  • How to use the models to evaluate vendor supplied software

30 minutes

Merge the software predictions into the reliability block diagram and do final sensitivity analysis
  • How to include the prediction in a reliability block diagram
  • How to use the sensitivity analysis to do tradeoffs or improve the software
60 minutes

 

Identify how to incorporate software reliability predictions into your project or organization

Remainder of afternoon

If you are interested in combining software reliability predictions with hardware and system predictions, consider the advanced topics training.

About your instructor - Ann Marie Neufelder

Pricing

 

Copyright, SoftRel, LLC 2011.  This page may not be copied in part or in whole without written permission from Ann Marie Neufelder